ORDERING TERMS AND POLICIES
Ohiocraft Industrial Products P.O. Box 81, West Milton, Ohio 45383 Phone: (937) 558-2497 Fax: (937) 698-1247
| Our Ordering Terms And Policies PRICING: ALTHOUGH WE BELIEVE OUR PRICING TO BE ACCURATE, IT IS SUBJECT TO CHANGE WITHOUT NOTICE. ALL CUSTOM WORK WILL BE PRICED ON AN INDIVIDUAL BASIS. QUOTATIONS: QUOTATIONS, UNLESS OTHERWISE STATED ARE FOR ACCEPTANCE AS PER TERMS ON THE QUOTATION AND ARE SUBJECT TO WITHDRAWAL WITHOUT NOTICE. CLERICAL AND INADVERTENT ERRORS ARE SUBJECT TO CORRECTION. SHIPPING DATES ARE CAREFULLY APPROXIMATED BUT NOT GUARANTEED. ORDER: FOR THE BEST SERVICE POSSIBLE, PLEASE SPECIFY ALL COMPLETE ORDER INFORMATION REGARDING DESCRIPTION, APPLICATION, QUANTITY, SIZES AND DIMENSIONS, WHERE AND HOW TO SHIP AND WHEN REQUIRED. WE HAVE A $10.00 MINIMUM ORDER, NOT INCLUDING SHIPPING CHARGES. THERE MAY BE A HANDLING CHARGE ADDED IF MINIMUM IS NOT MET. WE REQUIRE CONFIRMATION OF YOUR ORDER BY EITHER MAIL OR FAX, OTHERWISE WE CANNOT GUARANTEE THE ACCURACY OF YOUR ORDER. Remit to address Physical Adress P. O. Box 81 43 Wagner Rd West Milton, OH West Milton, OH 45383 45383 TERMS: OUR TERMS ARE NET 30 DAYS FROM SHIPMENT, PAYABLE IN U.S. CURRENCY. IF INVOICE SHOULD AGE OVER 45 DAYS, YOUR ACCOUNT WILL AUTOMATICALLY BE PUT ON CREDIT HOLD. PAYMENT CAN BE MADE USING MASTERCARD, VISA OR AMERICAN EXPRESS. CREDIT: ORDERS WILL BE SHIPPED ON AN OPEN ACCOUNT BASIS TO ALL APPROVED CUSTOMERS, NOT TO EXCEED THE CREDIT LIMIT. PROSPECTIVE ACCOUNTS MUST COMPLETE A CREDIT APPLICATION AND PROVIDE AS MUCH INFORMATION DEEMED NECESSARY TO MAKE DECISIONS CONCERNING OUR TERMS OF SALE. A DUNN AND BRADSTREET NUMBER IS ALWAYS HELPFUL. CLERICAL OR OTHER ERRORS IN BILLING ARE SUBJECT TO CORRECTION. PLEASE CALL US IF ANY DISCREPANCIES ARE FOUND. INVOICING AND PAYMENT: You will provide Us with valid and updated credit card information, or with a valid purchase order or alternative document reasonably acceptable to Us. If you provide credit card information to Us, you authorize Us to charge such credit card for all purchased products and services listed in the order form. If the order specifies that payment will be made by method other than a credit card, we will invoice you at the time just prior to shipment of purchased products and services. Invoiced charges are due NET 30 days from the invoice date. You are responsible for providing complete and accurate billing and contact information to Us and notifying Us of any changes to such information. OVERDUE CHARGES: If any invoiced amount is not received by Us by the due date, then without limiting Our rights or remedies, (a) those charges may accrue late interest at a rate of 1.5 % of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower and/or (b) we may condition future orders on payment terms shorter than those specified in "INVOICING AND PAYMENTS section above or payment may be due IN FULL at the time of order and before shipment. CLAIMS: Shortages, damages or defective goods should be reported to us immediately. if products are damaged in shipping, be sure to save all shipping material used: I.E., box, packing, etc. Goods damaged or lost while in transit should be noted upon carrier's receipt . The customer must call carrier to initiate claim. CANCELLATIONS: ORDERS FOR ITEMS CUT TO SPECIAL LENGTHS, CUSTOM, OR GOODS OF SPECIAL DESIGN, OR ITEMS OF A CLASS NOT NORMALLY CARRIED IN STOCK CANNOT BE CANCELLED. IF PURCHASER REQUESTS CHANGES IN CUSTOM DESIGN OR SPECIFICATIONS, OR FOR ANY REASON STOPS WORK IN PROGRESS, OHIOCRAFT's COST OF COMPLYING WITH PURCHASER'S REQUEST SHALL BE BORNE BY THE PURCHASER. ALL CANCELLATIONS MUST BE IN WRITING AND FAXED TO OUR OFFICE AND BE STANDARD PRODUCTS APPROVED BY OHIOCRAFT. California Customers: Ohiocraft Industrial Products does not guarantee that all products meet California environmental laws or Proposition 65. It is the sole responsibility and liability of the customer to order products for use in California that complies with California laws. RETURNS: MATERIALS MAY NOT BE RETURNED WITHOUT PRIOR CONSENT FROM OHIOCRAFT AND A MATERIAL AUTHORIZATION NUMBER. ALL MATERIALS TO BE RETURNED, MUST BE IN THE SAME CONDITION AND SEALED PACKAGING AS ORIGINALLY SHIPPED AND SUBJECT TO OUR INSPECTION. WE CANNOT ACCEPT RETURNS AFTER 90 DAYS OF PURCHASE. OHIOCRAFT WILL NOT ACCEPT THE RETURN OF ANY CUSTOM MADE ITEMS. REQUESTS FOR PERMISSION TO RETURN MATERIAL MUST INCLUDE INVOICE NUMBER AND DATE. THERE IS A STANDARD 30% RESTOCKING CHARGE ASSESSED. We value all our customers and work hard to ensure your satisfaction in the products we represents and in our services. Our business is you. |
| Order Requests ******************** Please call us at (937) 558-2497 Fax at (937) 698-1247 E-mail at ohiocraft@ohiocraft.com |
WE ACCEPT THESE MAJOR CREDIT CARDS:
YOUR INFORMATION IS PROTECTED:
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| CALL (937) 558-2497 |